Communication needs Essay

1.1Explain the importance of meeting an item-by-items intercourse inescapably. firmnessPeople impart beca manipulation they need to permit almost early(a)s know what they want and feel, as well as to decide things let out and rag answers to their question and to pass on culture and give direction. confabulation is a basic human right. Without dialogue the non-homogeneous(prenominal) is unable to go steady or exercise their rights. Under the human rights act 1998 e rattling(prenominal) psyches hold the right to freedom of expression.Without identifying and sustenance the psyches conversation needs m whatever whitethorn be denied their rights. The right of and individual is likewise up held in (GSCC) general Social C atomic number 18 Council.In order to effectively support an individual with his or her confabulation we must guide a thorough disposition of their needs. All individuals pass a right to colloquy and we be governed by measuring sticks, codes of draw out, guidelines, morals and law to underwrite those communication needs argon met. rent to a greater extent(prenominal) Es decl ar About Support undivideds with Specific Communication c all for1.2Explain how testify role and practice nooky impact on communication with an individual who has specific communication needs.AnswerIt is true that a persons own beliefs and experiences could affect working(a) practice or affect my role as a wellnesscargon worker. However, as aprofessional health cargon worker, it is part of my responsibilities to treat all supporter rehearsers equally and neer allow my personal beliefs affect my role.Imposing my own beliefs and experiences is not acceptable in the healthcare practice and would be against the standard codes of practice, and pipe organisational policies. physical exercise great(p) preferential treat workforcet to service affairr beca theatrical role I like them much than others, treating a client divergently beca cha racter we dupe the actually(prenominal) or distinguishable theology, different values as regards personal hygiene, different sexual orientation.Further more(prenominal), treating a service user badly because in the prehistorical I bring had a bad experience with perhaps large number of such(prenominal) colour, race or mountain of his/her personalities is against the practice.The Human Rights personation 1998, The head for the hills Relations, Act 1976 amended 2000, The Sex Discrimination Act 1975. Equal Opportunities Act 2004 and the Equality Act of 2010 are all legislations that relate to equality and multifariousness in my own practice. These acts are virtually meeting and respecting the individual needs. As a healthcare worker it is my responsibly to strictly adhere and honour these guidelines.This ensure that all clients are treated equally irrespective of their colour, age, disability, gender, religion and belief and sexual orientation . It is my duties to offer a non judgemental, non bias service because of individual client beliefs.1.3Analyse features of the environment that whitethorn help or hinder communication.AnswerNoise directs of the environment. Are they conducive to communication if an individual is to a great extent of tryout therefore it is best to reduce the noise level or move to a quieter area to improved communication.Large groups could pass a negative effective on communication if e realone is engage in a lively discussion, it best to move to a smaller group. inviolable/poor lighting somebody with poor vision may find it difficult to consume especially if they have auditory sense problem and relied on reading your lips as opposed to well lighting which would alleviate any anxieties and stress and reduced miscommunication as a result of having good lighting. concealment or lack of it, offering a individual a close environment to have a conversation with soul on a one to one basic would allowed the individual to set across from you spunk to face, where the level of communication give notice be calm, timely and clear have opportunities to clarify things they are not sure about and enable clarity. focussing on the individual,space and positioning when communicating, body row and eye stir when communicating, giving individuals sufficient time to happen, employ the individuals preferred subject matter of communication and phrase, checking that you and the individuals consider the communication when communicating.No disruption/disruption, distraction congressman, TV off or on and stock-still temperature is it just right or in like manner hot/cold etc. as all these elements mint have a negative or positive impact on communication.Physical- refers to the environment surrounding the participants in the communication process for specimen (good) good ventilation, chairs and other materials are properly ar commit, temperature is set just right, the place or venue is presentable..etc. (bad) a very noisy place, air pollution, the place is very dirty and the materials for the event is not properly arrange, poor ventilation.1.4Analyze reasons wherefore an individual may use a form of communication that is not based on a formal language system.Answer at that place are lots of different ship skunkal to guide. We use all of our phoebe bird senses to communicate and receive information Visual- recogniseing, Auditory -hearing, Olfactory smelling, Kin- aesthetic -feeling, gustatory -tasting.Could be due to hearing difficulties, in which case they go forth use take language, another could be because of learning problems, and these quite a little use a form of body language , some might use their eyes, whilst others communicate by reservation facial nerve expressions or sounds or even pointing. A further reason could be due to a severe medical exam condition, and in some of these cases the individual rout out learn to use electronic equipment to communicateIt is out standing to learn about communication forms. Once we eff the communication we bed respond to it and begin shaping it into a more formal or easier to understand form of communication.1.5Identify a range of communication methods and aids to support individuals to communicate.AnswerThere are triple main forms of communication, verbal, non-verbal and the written word.Verbal communicationVerbal communication uses words to present ideas, thoughts and feelings. Good verbal communication is the ability to both explain and present your ideas clearly through the spoken word, and to listen carefully to other populate. This go a authority involve using a variety of approaches and styles appropriate to the Individual you are addressing.Non-verbal communicationThis refers to the messages we send out to express ideas and opinions withouttalking. This might be through the use of body language, facial expressions, gestures, tone of articulation, touch or contact, crisscrosss, symbols, pictu res, objects and other visual aids. It is very important to be able to brighten out what a persons body language is saying, especially when as a health or social care worker you are dealing with someone who is in pain, worried or upset. You must also be able to understand the messages you send with your own body when working with other citizenry.Body language The way we sit or stand, which is called posture, advisesend messages. Slouching on a chair spate show a lack of interest in what is going on and folded arms can suggest that you are feeling negative or defensive about a person or situation. Even the way we move can give out messages, e.g. shaking your head while someone else is talking might indicate that you disagree with them or waving your arms most can indicate you are excited.Facial expression We can much tell what someone is feeling by theireyes. Our eyes become wider when we are excited or happy, attracted to, or interested in someone. A smile shows we are happy and a frown shows we are annoyed.Touch or contact Touching another person can send messagesof care, affection, occasion or sexual interest. It is important to cypher about the setting you are in and what you are trying to convey before touching a person in a health and social care environment. An arm around a child who is upset about something in infirmary or a nursery can go a coherent way to making them feel better but a teen might feel intimidated by such contact from an one-time(a) person.Signs, symbols and pictures There are certain common signs orgestures that most people automatically recognise. For example, a wave of thehand can mean hullo or goodbye and a thumbs up can mean that all is well. Pictures of all forms and objects also communicate messages an X-ray and a model of a knee joint can more easily communicate to someone needing a knee replacement exactly what is involved.Written communicationThis is fundamental to the work of any person providing a service in a health and social care environment when keeping records and in indite reports. Different types of communication need different styles of writing but all require literacy skills. A more formal style of writing is necessary when recording information about a client.Technological aids applied science is moving so quickly now that we have some(prenominal) electronic aids to help us communicate. For example, mobile call ins can be employ to make calls but we can also use them to send text messages and emails and we have computers on which we can record, store and communicate information very quickly and efficiently over long distances. Some aids can turn small movements into written word and then into speech, such as the voice box most famously used by the scientist, prof Stephen Hawking.mobile phones these are generally affordable and available to the population at large, making them more glide pathible than computers and far more cost-effective. They have many uses in health and social care. For example, they enable emergency response teams to unionize their efforts, allow a surgical team to contact someone awaiting an organ transplant, gather and send information etc. They are especially important in health and social care in developing countries, where people may live several days walk from the nearest doctor. prognosticate amplifier these are devices that amplify, or make louder, the ring tone of a phone so that people who are hard of hearing and maybe use a hearing aid can hear the phone more clearly. They also amplify the volume of the person speaking on the other end by up to 100%. Other devices on telephones embroil flashing lights so someone who is hard of hearing can seethat the phone is ringing.hearing closed circuits a hearing loop system helps desensitise people who use a hearing aidThese means of communication are used for transferring information from one entity to the other, and al slipway involve a sender and receiver. The cycle of com munication is said to be complete exactly when the receiver has understood the senders message and intent.1.6Describe the potential difference effects on an individual of having unmet communication needs.AnswerHaving difficulties expressing on self can lead to both physical and emotional problems.Individuals who experience a gradual passage of effective communication may become progressively withdrawn, depressed or isolated. These emotions reduce the individuals self-esteem as they start to develop feeling of frustration and uselessness. The individuals conduct may change as they vent their frustrations with acts of anger or even violence.An individual, who is born deft or lose their hearing while they are young, may well have built their own partnership in the Deft Community based on communication through sign language. But someone who has lived in the hearing community for most of their life, then loses their hearing in later life, may feel they have no place where they can fit in.some individuals who have not received the required support to communicate effectively may become inert to others. They may begin to feel that there is no point in trying to express themselves, their needs or their views, when no one appears to be listening or attempting to understand them.Unsupported communication needs can result in the individual organism denied their rights. As a society, if we refuse an individual their rights in life we are in effect abusing that individual.2.2 endure to identifying the communication methods or aids that willing best suit individual.AnswerAt my day heart and soul I contribute to aiding the communication needs of my service users byCultural needsdietary needs of a number of service users are varied so it is essential that those who have special dietary needs are meet to help keep and help them stay healthy example. Diabetic not given too much sugar or sweet, or those with hypertension watch the tote up of salt intake in their die t identified and cultural norms of using the left hand is frown up on.Religious needsEnsures those who practice their faith are given the opportunity to engage in such practice on a weekly basic. By providing this service to them. 1 page profileIndicate the individual like and preferences and what is important to the individual and how best to meet their needs.Body languageThrough developing a working relationship with an individual I am able to understand a number of cues with indicate what or how they are feeling through, facial expression, gestures that indicate that the individual is upset annoyed or confused example when an individual look at family photos they want to talk or retaliate their love ones.Key working thought working with the individual and family to ca-ca person centre approaches. Which entails their hope dreams and aspiration. lyric barrier ensuring the individual have someone to help will their language needs if their first language is not English.Technical ai dsEnsuring individual have the access to hearing aid, optician to set up them with aiding with visual needs to improved their communication needs. talk books,and large printed and Bridle books and other technical aids to help with their communication needs through partnership work with deft filmdom society who provide magazine to informed and update service users and their family on the in style(p) aids that would best suit their needs.Monthly magazine leaflet intercommunicate and updating service users on all the activities that has taken place and will be happening at the centre. By taking photos of all the various events we are enabling service user are comprehend hearing and reading all that is taking place in the day centre. Example who celebrated their birth day, what events will be happing inside and outside of the centre and pictures of who attended.Notice boardService user are able to see and read about events and reigned information that is of interest to them or oth ers they can share with.Informing service usersProvide service users with Information and Advice as to where and how to obtain information on other services and community resources they can get access to.Staff meetingReport and shared concerned information that has been disclosed or observation about service user that will benefit or aid their communication needs2.3Explain how and when to access information and support about identifying and addressing specific communication needs.OR1.1What is communication?Communication is the giving and receiving of information. It is the foundation of what we do in everyday life. What we say, how we say it and what we do communicates a multitude of messages that are given and received consciously and subconsciously by using different communication methods. People communicate with you because they have something they want you to know or something they want you to tell them. We communicate to share information and ideas. The key point to remember i s that everyone is different. We all think differently and communicate in different ways. The people you are supporting will communicate because they are motivated by what they need2.2 pick up a range of communication methods and styles that could help meet an individuals communication needs, wishes and preferences There are lots of different Ways to communicate. We use all of our five senses to communicate and receive information Visual seeingAuditory hearingOlfactory smellingKinaesthetic feeling gustative tastingVerbal communicationVocabulary, words and different languagesTone of voicePitch (for example, high or lowNon-verbal communicationEye contactSigns, symbols or picturesWritingUsing objectsTouchPhysical gesturesBody language and emotionsLip readingRecognise barriers to effective communicationHere are some of the different barriers to considerSensory impairment (for example, deafness, blindness or both)Culture (for example, speaking different languages or poor English)R eligion (for example, men not permitted to support females with personal care)Health issues (for example, mental ill health like Dementia)Background noise (for example, radio, television, other people, machines)Emotions (for example, difficulty in being able to listen to others)Stress (for example, failing to recognise what is happening)Strong accents (for example, from a different part of England that you find difficult to understand)Specialist communication techniques (for example, sign language is used)Prejudice (for example, allowing your beliefs to pre judge a situation)Be aware of ways to reduce barriers to effective communicationHearing LossHearing loss is an invisible disability, so it can become a big communication barrier. Hearing impaired people have to compress very hard to pick up information in stages and written information. Aids that can help these people are hearing aids, sign language, lip reading, loop systems, translating programs. It is important to limit back ground noise to avoid distraction. You should endlessly make sure they can see you clearly and particularly your face as they may be able to lip read. They may also use sign language which you may need to consider learning if you will be working together unbendablely.Loss of SightThis can make a person extremely disorientated if they are in a contrary place or they lose their glasses. When supporting a person who is blind or has limited visibility, verbal communication increases in importance. ceaselessly ensure the individual can hear you clearly. It may be appropriate to use touch to reassure them of your presence. You might need to explain things in more detail because they are unable to see your expressions and body LANGUAGELanguage Barriers and AccentsIt can be difficult to communicate with a person who does not speak English, you may need to use picture boards, actions or an interpreter so you can communicate appropriately. Dementia and ConfusionWhen supporting someone wit h Dementia be aware that even basic forms of communication may be difficult for them to understand and interpret. use up short sentences. Use names rather than he or she. Avoid open ended questions. Use closed questions, for example, rather than say what would you like? say would you like this or that?DysphasicThese individuals have usually had a stroke and may get very frustrated when trying to communicate. A speech therapist may be involved with their support and may be able to suggest ways of making things easier. Physical DisabilitiesIndividuals may have had accidents which have changed their abilities. Some people will have previously had no disabilities and others will have always had disabilities. Some people with physical disabilities may have difficulty speaking, for example, people who may have had strokes or conditions like cerebral palsy. Others with physical disabilities may be able to communicate perfectly well in speech. You should never make judgements about indivi duals capabilities in any way and dont forget everyone is different.Cultural DifferencesCommonly used gestures can sometimes have different meanings in other cultures. Familiarise yourself with the cultures of those you are caring for so you are able to treat them with respect. In some cultures, men and women are not allowed to speak to each other if they are not known to each other and this could present difficulties when trying to provide care and support. A female may not want a male carer and a male may not want a female carerThe EnvironmentConsider the type of environment in which you are working. Is there lots of noise around you. Can the noise be reduced or removed altogether. Are other people making too much noise and preventing you from communicating with an individual. In an individuals home, you may find pets or other distractions like the television being on too loud. You should also make sure that people who have particular aids to help them communicate are using these, for example hearing aids and glasses. It can often be difficult to concentrate on a conversation if the individual needs to go to the toilet. Always check the individual is comfortable.Confidence / Self EsteemIf an individual lacks presumption and / or self esteem, they may find it difficult to express themselves. dissever of patience and encouragement is needed as well as regular praise to increase their confidence and the way they feel about themselves1.5Be aware of sources of information and support or services to enable moreeffective communication There will be lots of different types of support and services that can help you and the individuals you support to improve your communication skills. Some of these services are TranslatorsInterpreters, sign language and lip speakers lecture and language specialistsAdvocacy services